TEFAL Steam Duet 2 in 1 Steam Iron & Garment Steamer

Steam Duet 2 in 1 Steam Iron & Garment Steamer Iron or steam, with or without ironing board, just the way you want.

A REVOLUTIONARY new ironing experience!

Steam Duet is a revolutionary 2-in-1 appliance that doubles as both a steam iron and a garment steamer. As a steam iron, it provides crisp results on even the thickest garments and the most fiddlly corners, while as a garment steamer, it removes creases on even the most delicate or sophisticated fabrics. With no setting needed its safe on all fabrics. It's so easy to use means that now everyone at home can do their own ironing or steaming.

Reference: NI5020Z0

A NEW 2 in 1 ironing and steaming experience, that is so easy for the whole family.

Steam Duet is your new 2-in-1 steam iron and garment steamer featuring an innovative, highly comfortable way to care for your garments.

With 5 unique benefits, here's why the Steam Duet is so easy and convenient to use:
  • Half the weight, twice the ease - almost twice as light as a standard iron, and takes on ironing as well as a garment steaming task.
  • With or without ironing board - remove your clothes' creases anywhere you want with the incredibly portable Steam Duet. Hard-to-get-to corners, made easy - with Optisteam Technology providing concentrate steam output so that collars and hard-to-get-to spots are ironed out.
  • Perfectly adapted to all/any fabrics - with Smart Technology there's no need to set steam or temperatures
  • Easy storage - thanks to its compact size, Steam Duet is so easy to store.

Steam Duet - the smart way to iron and steam your garments!

* Compared with Calor/Tefal iron FV3910 – Weight test following IEC 60311

Essentials
  • With great versality, Steam Duet lets you iron and steam your garments with or without ironing board.

    Allows you to remove clothes creases anywhere you want as it is incredibly portable.

  • Almost half* the weight of a standard steam iron and easy to maneuver. * Compared to Tefal FV4042.  

  • Effective & great ironing results.

    It's super concentrated burst of steam generated by OptiSteam technology provides great ironing results, equal to a standard steam iron. The profiles tip of the ceramic soleplate ensures easy and precise access to difficult areas, such a narrow edges, seams and collars.

  • A worry-free appliance for all kind of clothes

    Smart Technology adapts perfectly to any and all fabrics. It  provides one perfect combination of temperature and steam output for efficient ironing on all types of  fabrics. There is no need to set steam or temperature and there is no risk of burning.

     

     

  • Easy to transport and store.

    Thanks to its compact size, locking system and cord compartments, Steam Duet is extremely easy to carry and store away.

  • Safety Auto Off

Specifications
Comfort in use
Water tank Removable  
Auto-Off Yes  
On/Off switch Hand operated  
Steam ready indicator    
Durability
Scale alert    
Instructions & Manual
Frequent questions
The first time you use your product, as well as every time you change the anti-scale cartridge, you must fill the water circuit. To do this, you must:
- Press the On/Off Switch for five seconds: the pump will prepare to fill the water circuit.
- Wait 1 min. 40 secs whilst the indicator light flashes (do not worry about the noise the pump makes during this process; do not press the steam button).
- When the indicator light remains lit, the appliance is ready for use.
Any time you handle your product's anti-scale cartridge, be sure that you remove the water tank from your product.

When replacing your cartridge, be sure to remove the two (red) caps from it. We recommend you do this when the appliance is cool and unplugged.
Be sure to follow the water circuit filling procedure.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.
Your appliance has limescale, consult the "Descaling" section in the instructions.
The "Steam" button is in Continuous Steam position. Unlock it by pressing it once.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre or get in touch with our Customer Service team on 1300 307 824 or via our website here.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Verify that the anti-scale cartridge has been installed correctly. Make sure that you have removed the 2 red seals on the cartridge before you install it.

If your appliance makes little or no steam, check the following:
- Did you correctly follow the start procedure (first use) described in the user manual?
- You completely emptied the water tank during use. To restart your product's pump, hold the steam button (trigger) down to create steam once again.
- If you just replaced your anti-scale cartridge, follow the priming procedure for the water circuit fill pump.
- Check that the red caps on your anti-scale cartridge have been properly removed. If they were not removed during installation, they might get stuck in your product's water inlet hole. Simply remove them with a pair of tweezers.

If, despite this, your product is still not making steam, refer to the user manual or contact our customer service.
We recommend using your product with the tip of the soleplate pointed up, and that you do not hold the steam button down.

The first time you use your product, you may notice a small release of water, smoke or odour from the soleplate. This is related to the manufacturing process and has no impact on you, your product or your fabrics. It will disappear after several uses.

Be sure that you do not automatically turn your product to "First Time Start-up" or "Start-up After Anti-scale Cartridge Change" mode (hold the ON/OFF switch for five seconds). This mode must only be used during the first use or after changing the anti-scale cartridge. For all other times you switch on the appliance, press the ON/OFF switch correctly.

If, despite this, your product still spits water, refer to the user manual or contact our customer service.
The anti-scale cartridge is reaching the end of its life; it should be replaced. Once the cartridge has been replaced, following the pump priming procedure.
When the anti-scale indicator light remains lit, the anti-scale cartridge must be changed immediately. If the anti-scale cartridge is not changed, the appliance will switch off automatically.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
For original spare parts and accessories related queries please call our Consumer Service team on 1300 307 824 or via our website here.
Selected spare parts and accessories are also available on https://tefal-shop.com.au/.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.