User manual and frequently asked questions PANINI GRILL GC241D61

Frequent questions

Before cleaning your grill, wait around 45 minutes while the device cools. To remove heavy food residue on the grill plates or on the side, we recommend you use a wooden or plastic spatula. To clean the grill and grill components, use a cloth soaked in hot water. Do not immerse the grill in water. Do not use abbrasive cleaning products or products containing alcohol or fuel since these may damage the device.

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre or get in touch with our Customer Service team on 1300 307 824 or via our website here.

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, spares or consumer goods for my appliance?

For original spare parts and accessories related queries please call our Consumer Service team on 1300 307 824 or via our website here.
Selected spare parts and accessories are also available on https://tefal-shop.com.au/.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Maintenance and cleaningHow do I clean my grill?Before cleaning your grill, wait around 45 minutes while the device cools. To remove heavy food residue on the grill plates or on the side, we recommend you use a wooden or plastic spatula. To clean the grill and grill components, use a cloth soaked in hot water. Do not immerse the grill in water. Do not use abbrasive cleaning products or products containing alcohol or fuel since these may damage the device.Technical supportWhat should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre or get in touch with our Customer Service team on 1300 307 824 or via our website here.What should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, spares or consumer goods for my appliance?For original spare parts and accessories related queries please call our Consumer Service team on 1300 307 824 or via our website here.
Selected spare parts and accessories are also available on https://tefal-shop.com.au/.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.