Tefal - BODYSIGNAL frequently asked questions

Reference : BM7000A9

Frequent questions
It is important to always weigh yourself at the same time of day. The best frequency is once per week.
This function allows an immediate weight display. It is not necessary to wait for the "0" to display - the weight calculation begins immediately.
Most of the recent bathroom scales have a switch on the battery location if not, look at the instruction manual.
To be fully satisfied with this appliance, measuring and weighing must always be conducted under the same conditions:
• Always weigh yourself in bare feet. Your feet must be dry and properly positioned on the electrodes. Beware that if your feet have too much hard skin the measurement may be affected.
• preferably once a week first thing in the morning,
• 1/4 of an hour after waking up, so that the water in your body is distributed in the lower limbs.
It is also important to ensure that there is no contact between the legs (thighs, knees, calves) or between the feet. If necessary, slip a sheet of paper between your legs.
It depends on which type of scale you use:
- Diagnostic scale: the measure will be distorted.
- Other bathroom scale: no impact on the measurement.
Always keep your scale flat and do not place any objects on the platter.
If you will not be using the scale for a long time, remove the batteries.

If the scale is stored vertically with one or more feet in the air or if objects are left on the scale, the first measurement will be incorrect.
You may see an "ERR" message and a long beep at the end of the weighing operation. You will need to weigh yourself again.
We recommend that you consult your doctor to determine whether the Body partner scale is safe to use during your pregnancy due to its bio-impedance feature. However, if you do use it, be aware that the fat mass calculation will be incorrect. We therefore advise you to ignore it during your pregnancy.
We recommend always using new alkaline batteries (LR03 batteries), and never using saline batteries (R03 batteries) or rechargeable batteries (HR03 batteries).
When changing the batteries, always replace all batteries with new alkaline batteries.
This does not apply to scales using CR2032 button batteries or lithium batteries.
You can clean your scale with a lint-free cloth lightly dampened with water.
Do not use a metal sponge or scouring powder. Never immerse the device in water.
It is normal for the "8888" message to be displayed when batteries are inserted. The product is in the initialisation phase. Place it on a flat surface and wait for the message to clear. Moving or stepping on it while “8888” is displayed will restart initialisation. Initialisation can take from 5 to 30 seconds.
The scales have detected an anomaly whilst weighing and are recalibrating. You will need to step off the scales and wait for "0.0" to be displayed before stepping on again.
The virtual keyboard is only activated once weighing is complete.
Here are the rules to follow:
• Step off the product once weighing is complete,
• The product must remain on the ground when tapping the keys,
• Only tap the keys with one finger,
• Only use a finger to tap the keys (no objects).
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Yes, a diagnostic scale measures the lean body mass and by deducting it from the total body mass, gives the overall body fat regardless of where it is located.
Yes, the garment weight is added to the fat mass.
During the bathroom scale manufacturing calibration some variations could appeared from one scale to another. Some differences coming from these variations could appear if you compare your weight on two different bathroom scales.
You should not use the smart scales if you are have a pacemaker or any other medical device. The smart scales emit a small electrical signal through your body in order to measure your body fat mass, which may harm or interfere with a pacemaker (or other medical device).
Essential to the proper functioning of your body, measuring it allows you to be alerted in case of too low hydration.
Composed of body water, organs, bones and muscles, its role is not negligible on the daily energy expenditure.
Essential to your body, it is an energy reserve to watch.
The BMI is an international index, defined by the WHO in 1997.
The BMI indicates your level of corpulence and thus the risk of being overweight. It is measured as follows:


The BMI is very global and not very personalized. It does not determine the value of fat mass or muscle mass.
Our scales use bioelectrical impedance, also known as bio-impedance.

A sinusoidal current of low intensity is sent in your body, this current easily crosses the tissues rich in water (lean mass: muscle, skin...), on the contrary, it meets more resistance at the level of the tissues poor in water (fat mass).


The resistance thus obtained, coupled with equations taking into account your profile, allows us to calculate your lean mass.

The fat mass is obtained by subtracting the lean mass from your total weight.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
For original spare parts and accessories related queries please call our Consumer Service team on 1300 307 824 or via our website here.
Selected spare parts and accessories are also available on https://tefal-shop.com.au/.
Find more detailed information in the Guarantee section of this website.
Instructions & Manual