Instructions & Manual
Frequent questions
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.
Your appliance has limescale, consult the "Descaling" section in the instructions.
The "Steam" button is in Continuous Steam position. Unlock it by pressing it once.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre or get in touch with our Customer Service team on 1300 307 824 or via our website here.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
For original spare parts and accessories related queries please call our Consumer Service team on 1300 307 824 or via our website here.
Selected spare parts and accessories are also available on https://tefal-shop.com.au/.
Find more detailed information in the Guarantee section of this website.